Posted: 25th May 2018
Effective: May 25, 2018
Thanks for visiting the Prolink TV website! Here we describe how we collect, use, and handle your personal information when you use our website and services.
For more information and details, please Contact Us
What & Why
We collect and use the following information to provide, improve, and protect our Services:
Account information. We collect, and associate with your account, the information you provide to us when you do things such as request a quotation or use our services (like your name, email address, phone number and physical address).
Usage information. We collect information related to how you use our website, including actions you take when browsing. We use this information to improve our website, develop new improvements and tailor our content.
Device information. We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the services.
Cookies and other technologies. We use technologies like cookies and pixel tags to provide, improve, protect, and promote our Services. For example, cookies help us with things like remembering you for your next visit, understanding how you are interacting with our website, and improving it based on that information. You can set your browser to not accept cookies, but this may limit your ability to use our website. If our systems receive a DNT:1 signal from your browser, we’ll respond to that signal appropriately.
Marketing. We give users the option to sign up to marketing mailing lists. If you register to receive these updates then we will, from time to time, send you information about our services when permissible. Users who receive these marketing materials can opt out at any time. If you do not want to receive marketing materials from us, simply click the ‘unsubscribe’ link in any marketing email.
Basis for processing your data. We collect and use the personal data described above in order to operate our website and services in a reliable and secure manner. We also collect and use personal data for our legitimate business needs. To the extent we process your personal data for other purposes, we ask for your consent in advance or require that our partners obtain such consent.
We may share information as discussed below, but we will never sell it to advertisers or other third parties.
Legitimate Interest. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to: (a) comply with any applicable law, regulation, legal process, or appropriate request; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of our website or our users; (d) protect our rights, property, safety, or interest; or (e) perform a task carried out in the public interest.
Stewardship of your data is critical to us and a responsibility that we embrace. We believe that your data should receive the same legal protections regardless of whether it’s stored on our systems or on your home computer’s hard drive. We’ll abide by the following legal principals when receiving, scrutinizing, and responding to requests for your data:
- Be transparent,
- Fight blanket requests,
- Protect all users, and
- Provide trusted services.
Security. We are dedicated to keeping your information secure and testing for vulnerabilities. We also continue to work on features to keep your information safe. We deploy automated technologies to detect abusive behavior and content that may harm our systems, you, or other users.
Retention. When you disclose information to us, we’ll retain information you store in our systems for as long as long as we need it to provide you the Services and comply with HMRC data retention guidelines. If you decide not to use our services, we will delete your information by request within 14 days. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our contracts.
Around the world. To provide you with our service, we may store, process, and transmit information to the United States and locations around the world—including those outside your country. Information may also be stored locally on the devices you use to access the Services.
If we are involved in a reorganization, merger, acquisition, or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.
Your Right to Control and Access Your Information
You have control over your personal information and how it is collected, used, and shared. For example, you have a right to:
- You can ask us for a copy of personal data we hold.
If you have any questions, please Contact Us.